Introduction to communication in health, social care or children’s and young people’s setting Essay

It is serious when communicating with mass to observe their reactions, this is important for m either reasons as it cigargont give us some discernment and indication to whether a mortal has understood us or not, if we feature given any direction or be severe to commit on information. By looking at a someones reactions we get an idea also to how what we are saying is be received. For prototype if we say something to a colleague or put forward we can specialise by a persons reaction if what we have state has made or is making them well-chosen, sad, conf utilized, angry, outraged, worried or excited.If the persons face starts to compound to look cross or frown then there is a chance you may offended, upset or made them angry, whereas if a person is smiling, laughing, joking or bright eyed they may be happy or excited. If we can learn to notice and judge these reactions we can aline and adjust our communication by our tone or language we are using accordingly.It is not only important so you can baffle whether what u have tried to convey has been understood. Reactions and personify language are a persons unspoken words or feelings and can at times be up to 30% of communication. If there was person in my setting whose reactions and or body language become or was different to that of their normal conduct or that of expected normal behaviour and I was concerned it would be part of my job spot to dispel up on this and also to communicate this to my appropriate senior within the setting.In our settings there may be many barriers a person faculty face in terms of communicating with one some other. A common barrier is language. Others might include a learning difficulty, comprehend impairment, emotional state of a person, intellect of a person, noise a sight and/or speech impairment. The list is endless some barriers are social barriers, some emotional, some environmental. Not only is it part of our role to recognise these barriers it is also our responsibility to try to reduce surmount and fend off them when trying to communicate effectively.An example of this would be if I had a child, parent or colleague in my setting who had a problem verbalize or understanding English I may use body language and facial expressions as a form of communicating and conveying a thought or feeling. some other way I could overcome a language barrier might be to make use of one of the services the setting provides like a translator or interpreter. All of these methods are acceptable and effective ways of overcoming language barriers.Another example of a barrier to communicating would be if I was trying to have a confidential talk with a parent provided my environment was crowded and noisy, the noise would be a barrier as it might prohibit us from fully hearing one another and if it is crowded we may not be able to talk confidentially without others hearing or listening so to eliminate the barriers it would be undeniable to go somewhere private and less noisy. Confidentiality means information that is inside(a) private not to be tractd or exposed to or by anyone. This could be something that is said, a letter, a document a rear of information that is confidential. In our setting it is essential anyone disclosing and sharing information with us know that we will not share this information unless it is for the well being and safeguarding of the child. In our setting we are constantly being given confidential information whether it be medical need dietary needs educational requirements of or child protection issues.Generally we do not share confidential information with everyone but it is so important that the appropriate people and or organisations are informed and aware. If a child had special dietary requirements we would need to share this information with the staff who supervise the meal/ eat times and also the staff in the kitchen. Another time you might share information would be if you had concerns about a childs protection and offbeat outside of the setting. In these circumstance it is our role to sensitively disclose any concerns, information or observations on that young person to our line director supervisor or someone in a higher drawstring of command at the setting to us.